


sales team and turn them into a high
performing, sales generating unit
Overview
So you're in charge of a sales team full of pros and newbies! The pressure is on you to perform and to get the whole team performing as well.
Where do you start? How do you motivate every one to sell? How do you train and increase the skills of your team? How do you get their respect?
This course will provide you with the sales management skills and techniques to get your team performing and to exceed the targets that are on your shoulders and playing on your mind!
Who Will Benefit From The Course?
- Sales managers who want proven techniques and skills to improve the sales performance of their team
What Will You Gain From the Course?
- Learn how to earn the trust and respect of your team
- Learn how to increase your team's productivity through learning effective sales training and coaching skills
- Learn the duties and the role of a successful sales manager
- Learn how to set targets and objectives with your people
- Learn how to set up and run effective sales meetings
- Learn how to motivate different personality types
- Learn how to foster a team spirit of high performance
- Learn how to coach your sales team
- Learn how to settle disputes and disagreements in your team
- Learn effective management skills
- Learn how to put together a sales plan that guarantees success
Course Agenda
Day 1
Introduction & Objectives
What makes an effective sales manager?
Here we look at the difference between management and leadership, what are the key responsibilities of a sales manager?, what makes an outstanding manager? management best practice
Exploring your managerial style/potential
Take a managerial assessment to find out your current managerial style and how to use this back at the workplace, management styles team game, find out what your style means to your team and how to develop your managerial skills further
Lunch
Communication & Influencing Skills
Learn how to be a master communicator and how to get your point across in a clear, concise and positive manner. Learn how to make small talk with strangers, the importance of non-verbal communication and how to influence others to see your point of view so that you sell your idea effectively!
Sales Coaching & Feedback Skills
Learn how to coach and give feedback to your staff members to help their personal and professional development. Learn different models of coaching and how give positive and constructive feedback to apply these to fit the situation. i.e. formal coaching sessions, on the job sales coaching, reviews etc
Close
Day 2
Recap And The Day Ahead
Managing Sales Performance
Learn how to set sales goals, objectives and put development plans together with your staff. Learn how to review performance and how to manage under-performers. Learn how to deal with difficult people in an effective manner.
Building High Performance Sales Teams
Building highly effective and performing sales teams is an essential objective in your role. Learn how to gel all of the members in your team to work together and to exceed all targets that I asked of you.
Lunch
Motivation Skills & Understanding Others
Learn what makes people tick and what gets them out of bed in a morning and how to use this to your advantage. Learn how to elicit your staff's motivations, values and beliefs and how to tailor your communications with them to motivate them to do an outstanding job in all that they do.
Managing Conflict
Learn how to manage conflict on a one on one basis as well as managing conflict between members of your team. Learn communication and process techniques to be able to handle any conflict situation that may arise.
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